This article contains information about the 'Error getting product key' network status code.
'Error getting product key' is one of the possible network status codes that a machine can have after running a machine audit or a network scan. However, it is highly unlikely that you would ever see this message. It indicates that ENT encountered a problem during the audit process subsequent to authentication and that there may be a problem with the WMI repository on the machine that you are trying to audit.
If you receive this error message consistently when trying to audit a particular machine on your network then you could try resetting the WMI repository on the machine concerned (i.e. the machine that you are trying to audit).
If you continue to have problems then you should contact Microforge.net Support for further assistance.
